Privacy Policy

Membership Payment & Privacy Policy

The Autism Knowledge Gateway (“we,” “our,” “us”) values the trust of our members and visitors. This policy explains how we collect and manage membership subscription payments, how you can manage or cancel your membership, our refund policy, and how we handle your personal information.

1. Membership Payments

We use MemberSpace, a secure third-party platform, to manage all membership subscriptions and payments. When you sign up for a membership, MemberSpace will collect your payment information and process your subscription on our behalf. All transactions are encrypted and handled through MemberSpace’s secure payment processor. We do not store or have direct access to your full credit card information.

2. Managing Your Membership

You can manage your membership directly through your MemberSpace account. This includes:

  • Updating your payment method

  • Viewing your billing history

MemberSpace provides a secure member portal that you can access at any time.

3. Cancellations

You may cancel your membership at any time through your MemberSpace account. Upon cancellation, your access to member content and benefits will continue through the end of your current billing period, unless otherwise stated at the time of cancellation. No further charges will be made after the cancellation date.

4. Refunds

Refunds are not issued for partial months or unused time.

We may make exceptions in rare circumstances at our discretion. To request a refund, please contact us.

5. Privacy and Personal Information

We respect your privacy. We do not sell, rent, or trade your personal information to any third parties.

The personal information you provide during sign-up is used only to:

  • Manage your membership account

  • Process payments through MemberSpace

  • Communicate with you about your membership and Autism Knowledge Gateway activities

For more information on how MemberSpace handles data, please see their Privacy Policy.

6. Policy Updates

We may update this policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Updates will be posted on this page with a new effective date.

Contact Us

If you have any questions about this policy or your membership, please contact us.